The Hakkasan dissapointment

So we have made a reservation before 1 week
So we are excited to eat in this cool London based restaurant in Istanbul
So we are chique as the couple.
Is it as good as London? What should we order.......
We enter the bar, oh, many people we have "hello" with. Good conversation
And then the minus list begins
1 - We love the seaweed as starter in Chinese restaurants. They give it in the bar as 1 mg. per person but not in the table. We ask for but the waiter says that it is not possible.
2 - The waiter forgets to cool the white wine. Hot chardonney tastes really bad!
3 - The waiter forgets one of the rice plates
4 - And the final: The dessert we want is finished!
Well, I can accept these if I would eat in a Chinese 20€ per person, but NEVER in a 150 € per person restaurant.
This was really disappointing! We deserve better service.