Monday, April 28, 2008

Chloé: 700 $ for a shoe together with bad service

If I were the owner of the brand Chloé, I would visit the Istinye Park branch without pre-information.
My sweetheart liked a shoe from the brand very much and I decided to buy it for the birthday.
Well it was not that easy: First of all you have to go to the store with swimsuit. It is so hot inside that you cannot stay there for more than 5 minutes :)
Secondly; everytime we shop there, there is a problem with the POS mashines.
Third, the present needed a little operation for perfect fit and it took us one week and 3 visits till finally getting the package. Calling the customer and informing about the delivery date? That's not something they have heard of.....
That's the problem in Turkey nowadays. OK, all the brands are here finally. But ,what about the service? We deserve better service for spending on them. That's the case not only in fashion, but also in restaurants.

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