Today I had to communicate about a production problem with a colleague who talks too much and wants always to talk. He knows everything right and likes to express it loud and by not allowing you to speak. Two different subjects:
1 - Who wins? The one who crushes you right away or the good listener who listens and then politely expresses his ideas.
2 - Lots of times arguments occur because of the failure of our long product realisation process at some point. After the problem occurs, everyone tries to become "clean" and find the "guilty one".
I believe that in the future we will have tools or reports who can analyze in a second where the problem occurs and who did an error. Quickly and objectively. It will end many long and useless meetings/discussions. We use SAP for instance, and SAP the reporting technology of today is not enough for this. Maybe in 10 years?
Inbetween I rather keep cool :)
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